Fall 2026 Rate Change FAQs
When does the new rate go into effect?
New rates start on Monday, September 7, 2026.
What rates are changing and by how much?
All contract and package sessions will increase by $1 / session. For 2:1 sessions, this means $0.50 per person per session. 100% of that annual increase goes directly to your trainer's compensation.
Why is there a price increase?
This is our annual $1/session increase, and it goes straight to trainer compensation. Increasing trainer pay each year – especially as trainers earn additional specializations and their recertification costs rise — is central to our mission of being the best place to be a personal trainer.
Can I pay by credit card now?
Yes. In-person credit card payments, with an added fee of 2.6%, are now available to anyone purchasing a 5, 10 or 20 Pack. This payment options is not currently available to week-to-week membership clients.
What are Packages (vs. Memberships) and how do they work?
Packages are paid upfront and are valid for 6 months, so they're a good fit if you want to train on a drop-in basis as your schedule allows. In exchange for that flexibility, packages cost slightly more per session than our week-to-week memberships, are paid in full upfront, and don't always guarantee the same training time slot week-to-week.
In addition to our 5 and 10 Packs, we now offer a 20 Session Package for both 1:1 and 1:2 personal training clients at a discounted rate. Compared to our 10 Packs, this option is $4 lower per session for 1:1 training, an $80 savings over the course of the package.
What's changing with the online training app?
The Limitless Fitness online training app has been revamped into a simple month-to-month commitment at $199/month (previously a 3-month commitment at $250/month). It includes two weekly workouts tailored to you, instructional videos, a monthly check-in, and in-app messaging with your trainer. If you're already doing in-person training and want to add our app for two additional weekly workouts, the current client discounted rate is $125/month.
What if I drop in without an active package or membership?
The current 1:1 drop-in price is $96/session — $1 more than a 5 Pack, $5 more than a 10 Pack, and $9 more than a 20 Pack per session.
Will adding extra training days affect my current rate?
No. If you have an active weekly contract and add additional Non-Contract days of training, your current price is not affected and those extra sessions continue at your existing membership rate.
What is the new cancellation policy for Memberships?
As of September 7, all 13-week memberships are subject to a cancellation policy equal to 25% of the remaining contract value, capped at $250. This has already been the policy for all Greenland clients as well as Epping clients who joined since September 2025.
We're standardizing this across all studios to keep policies consistent and to better protect trainers, who plan around a certain amount of training income for each contract cycle.
What happens if I pause or cancel my contract?
If your active personal training package or membership at Limitless Fitness lapses without an approved medical reason, your existing member tier will be considered forfeited and you will rejoin at the current new-member rate at the time of return.
How do I find out where I am in my contract?
You can ask your trainer, ask your Studio Manager, log in online to WellnessLiving, or download the WellnessLiving Achieve App (Google Play / Apple App Store) to see your contract renewal date.
How do I cancel my membership?
To keep the process simple, membership cancellations are now handled by completing a Cancellation Form and emailing a signed copy to hello@limitlessfitnessllc.com. You can request this form by emailing that same address – hello@limitlessfitnessllc.com. This is intended to streamline all prior cancellation channels, including in-person, in-writing, by email, and by certified mail.
We encourage you to still chat with your trainer first before cancelling about options they may have for you to avoid any penalty and so they can adjust your future schedule properly based on your timeline and next steps.